Main    FAQ    Contact    Links

PRIVACY POLICY

Xcentrica.com (Website) has created this privacy policy ("Policy") in order to demonstrate our company's commitment to privacy. The following discloses our information gathering and disseminating practices. This Policy also instructs you on what procedures to take if you do not want to receive communications from us other than those required for account maintenance.

MINORS. Our company's services are directed to adults who possess validated credit card information, and are not marketed to individuals under the age of Eighteen (18 or 21-years old where 18 is not the age of majority). Certain portions of Website, which may contain content considered offensive to some, are inaccessible to individuals under the age of Eighteen(18 or 21-years old where 18 is not the age of majority)., as advocated by the Communications Decency Act. For those portions that may be accessible to individuals under the age of Eighteen(18), such as the Website home page and other areas presenting non-offensive content, the Website has no intention of collecting any personally identifiable information (that is, name, address, telephone number, or email address) from individuals under Eighteen(18) years of age or 21-years old where 18 is not the age of majority).

PERSONALLY-IDENTIFIABLE INFORMATION. We use your IP address to help diagnose problems with our servers, and to administer the Website. Your IP address is used to help identify you and to gather broad demographic information. Our site may require Members & Studios to give us contact information (such as email addresses and phone numbers), financial information (this includes account or credit card numbers), and demographic information (this includes zip code, age and income level). We use contact information to send the user information needed to maintain their studio & or membership account, to contact them when necessary, and to notify them of news about our company. We also use customer contact information to send the user promotional material from some of our partners. Users may opt-out of receiving future mailings (other than those required for account administration); see the opt-out section below. The financial information collected is used to check the users' qualifications and to bill the user for services ordered. Demographic and profile data is also collected at our site. We may use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers on an aggregate basis only. From time to time, our site may request additional information from users via promotional programs or special offers. Participation in these offers is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information such as phone numbers and address. This information may be used to award gifts and promotional products.

SECURITY. We have implemented security policies, rules and technical measures to protect the Personal Information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. The Website utilizes Secure Socket Layer (SSL) software when receiving and transmitting electronic payments. The Website encrypts the sensitive information that you provide. The Website reveals your credit card number when communicating on a private dedicated line of communication with our associated financial institution.

In addition, the Website protects your Personal Information off-line. Security cards are used to enter our facility. All employees and data processors, who have access to and are associated with the processing of Personal Information, are obliged to respect the confidentiality of your Personal Information. The Website conducts background and credit checks on all of its employees prior to employment. The Website employs a User ID and password scheme in order to limit and achieve access to our computer network by our employees and Third Parties.

USE OF COOKIES. We use cookies to save your preferences so you do not have to re-enter them each time you visit our site. When you visit our site, we also gather information that does not identify individual users. Cookies are used to track your IP address only for the purposes of tracking unique user sessions, to help diagnose problems with our server, and to administer our Web site. We use aggregate information along with other data to make improvements and update to our site for our visitors. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. However, these statistics will not include personal identifying information. Account information may be released when we believe, in good faith, that such release is reasonably necessary to: (1) comply with applicable law, regulation or subpoena; (2) enforce or apply the terms of any of our user agreements; or (3) protect the rights, property or safety of our users and/or any third parties.

SHARING OF INFORMATION. The Website does not rent, sell, or share personal information about you with any third party, except to the financial institution that processes your transaction or where required by law. If our company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, members personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the members personally identifiable information will be used in a manner different from that stated at the time of collection members will be given choice consistent with our Changes to our Privacy Policy section below.

MONITORING THE SERVICES. The Website reserves the right, but has no obligation, to monitor all services offered. This includes but is not limited to the materials posted in the public areas of the Website as well as the contents of communications transmitted while engaging in voice and text chat, email, or voicemail. The Website shall have the right to remove any material that violates, or is alleged to violate, any law or regulation, the User Agreement, or this Policy. The Website shall have the right to disclose information transmitted while using its services for any reason if the Website believes that it is reasonable to do so, including to: satisfy laws, regulations, or governmental or legal requests; operate the service properly; or protect itself and/or users.

DATA PROTECTION SAFE HARBOR POLICY. The Website is a participant in the Safe Harbor program for Data Protection developed by the U.S. Department of Commerce and the European Union, and is listed by the U.S. Department of Commerce. The Website has certified that we adhere to the Safe Harbor Privacy Principles. The Website uses the self assessment method of verification of compliance. Individuals who believe their privacy may have been violated based on the Safe Harbor privacy principles should contact us. For more information about the Safe Harbor program and to view our certification, please visit the U.S. Department of Commerce's Safe Harbor website.

CHANGES TO OUR PRIVACY POLICY. We will make reasonable efforts to maintain an up to date and effective online privacy policy. As such we reserve the right, at any time, to add, change, update, or modify this privacy policy, simply by posting such change, update, or modification on our Website and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on our Website.

COMMITMENT. We are committed to privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and DHD Media's Website is constantly evolving to meet these demands.

WHO TO CONTACT. If you have submitted personally-identifiable information through the Website and would like that information deleted from our records, please contact our Customer Service and provide us with your full name, your username, your credit card billing address, and any information you feel important. We will use reasonable efforts to delete this information from our existing files.

 

 

Main    FAQ    Contact    Links